Managed Services

Managed IT services by Data Wave Africa

Why Choose Managed IT Services by Data Wave Africa?

 

We provide tailored remote managed IT services designed to streamline and optimize your IT infrastructure. As a trusted midsize Managed Service Provider (MSP), we pride ourselves on flexibility—embracing your vision and adapting to unique or non-standard requirements.

Why Your Business Needs Managed IT Services

The Challenge: In today’s competitive landscape, staying ahead demands cutting-edge technology. However, the increasing complexity of IT systems poses significant challenges for enterprises. From maintaining uptime to managing advanced infrastructure, the effort and resources required can drain internal teams and slow growth.

Our Solution: With Data Wave Africa as your partner, we handle the heavy lifting. Our proactive approach ensures that your IT systems are secure, efficient, and aligned with your business goals. Focus on innovation and growth while we take care of your IT infrastructure.

What We Guarantee

Seamless Team Transition
Effortless transition from your in-house team or an existing Managed Service Provider (MSP) to our services.

Enhanced IT Service Performance
Improved IT service availability, operational efficiency, and user satisfaction—all at a competitive price.

Robust Information Security
We ensure your data and systems remain secure through industry-standard measures tailored to your business needs.

Our Customers

Data Wave Africa proudly serves enterprises with 500+ employees across diverse industries, including:
  • Banking and Financial Services
  • Healthcare
  • Retail
  • Manufacturing
  • Telecommunications

Our Offerings

Relieve your team of day-to-day IT infrastructure maintenance by entrusting it to Data Wave Africa's professionals. We provide the following managed IT services on a remote basis:

Applications

  • Deployment and maintenance.
  • Ensuring application availability and performance.

Desktops

  • Configuration and administration of desktops, printers, and mobile devices.
  • Software installation and updates.

    • Servers

    • System administration and performance monitoring.
    • Fine-tuning for optimal server functionality.

Enterprise Systems

  • Data Centers: Management and optimization.
  • Directory Services, Mail, VoIP, Intranet & Collaboration Solutions, CRM Systems.

Data Storage

  • Monitoring and administration of databases, data warehouses, and big data storage systems.
  • Disaster recovery solutions for critical data storage.

Network & Security

  • Integration, maintenance, and security of LANs and VPNs.
  • IDS/IPS, firewall, and antivirus implementation and support.

Cloud Systems

  • Integration and security of platforms like Azure, Office365, AWS, and GCP.
  • Maintenance and optimization of cloud environments.

Pricing
We offer a transparent and flexible pricing policy—no hidden fees. Our pricing evolves with your changing business needs, ensuring cost-effectiveness.

Managed IT Challenges We Address

1. Expanding IT Management Scope
We accommodate any scope of IT management, providing the necessary expertise and capacity to handle increased demands.

2. Proactive IT Management
Rather than reacting to problems, we focus on preventive maintenance to ensure uninterrupted IT operations.

3. Data Security Threats
We enforce your security policies while applying additional protective measures to safeguard sensitive data from unauthorized access or ransomware attacks.

4. Adaptable SLAs
Our service level agreements are flexible to adapt to changes in your business strategy and IT requirements.

Hallmarks of Data Wave Africa’s Managed IT Services

Reliability: Certified IT specialists and advanced monitoring systems ensure high availability and fault tolerance.

Flexibility: Transparent pricing and adaptable SLAs cater to your specific business needs.

Industry Focus: Tailored services to meet the demands of different sectors.

Contact Us

At Data Wave Africa, we’re always ready to provide expert consultation and support for your business’s IT infrastructure. Let’s discuss how we can optimize and transform your IT operations. Get in Touch Today!